Privacy Policy

Last Updated: June 2026

S&L Renovation Group is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or engage our services.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Company name
  • Property address
  • Any information voluntarily provided through enquiry forms, emails, or phone calls

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

  • Respond to enquiries and requests.
  • Provide quotations and project consultations.
  • Deliver renovation, maintenance, and related services.
  • Communicate project updates and service information.
  • Improve our website, services, and customer experience.
  • Maintain internal records and administrative purposes.
  • Comply with legal and regulatory requirements.

3. Sharing of Information

S&L Renovation Group does not sell, rent, or trade personal information to third parties.

We may disclose information when necessary to:

  • Service providers, contractors, or suppliers involved in project delivery.
  • Professional advisers such as accountants, auditors, or legal consultants.
  • Government authorities or regulatory bodies where required by law.
  • Protect our legal rights, property, or business interests.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed as completely secure.

5. Cookies

Our website may use cookies and similar technologies to enhance user experience and collect website usage information.

Cookies may be used to:

  • Improve website functionality.
  • Remember user preferences.
  • Analyze website traffic and performance.

Users may disable cookies through their browser settings, although certain website features may be affected.

6. Third-Party Links

Our website may contain links to third-party websites for informational purposes. We are not responsible for the privacy practices, content, or security of external websites.

Users are encouraged to review the privacy policies of any third-party websites they visit.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of personal information where legally permissible.
  • Withdraw consent where applicable.
  • Request clarification regarding how your information is processed.

Requests may be submitted using the contact information provided below.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

S&L Renovation Group reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with an updated revision date.

11. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact S&L Renovation Group through the contact information provided on our website.

We will make reasonable efforts to address your concerns and respond to your enquiries promptly.

We Are CIDB Certified
We Are CIDB Certified